Healthcare Center

The Challenge

After seeing numerous reports on healthcare facilities across the globe being impacted by devastating ransomware and malware attacks, the hospital technology team was interested in investing in a new, more advanced endpoint protection product.

Previously, the healthcare center had been working with Kaspersky as its endpoint security solution provider. After the ransomware attacks on healthcare organizations like Britain’s National Health Service (NHS) —which caused thousands of appointments to be canceled, ambulances and patients to be diverted, and delays in test results — it was time for the hospital to start looking for a stronger, unpenetrable replacement.

The Solution

The hospital immediately initiated vendor evaluations—and was especially drawn to Xcitium because of its endpoint protection product’s ability to completely eliminate ‘hour zero,’ - the time between when a file is downloaded to a computer and when security software determines whether it’s good or bad, thanks to its ZeroDwell Containment technology.

During the Xcitium demo, a support tech from the hospital infected his computer with ransomware and watched firsthand how Xcitium’s solution proactively responded to instantly identify and eliminate infection. Xcitium’s demo stood out - well above competition from endpoint security vendors Symantec, TrendMicro, Forcepoint and Kaspersky. On top of the superior malicious file verdicting, this healthcare center noted that the Xcitium sales team was incredibly helpful throughout the demo process and offered an extremely affordable approach to malware protection.

“In the healthcare industry, one small breach is enough to shut us down,” said the IT Manager at this healthcare organization. “During the demo, Xcitium’s ZeroDwell Containment solution seamlessly took care of the infection, and it was very impressive. Having a product like Xcitium Advanced that is easy to manage and trustworthy is our ROI on security.”

For hospitals, blocking malicious infections has been difficult. Xcitium Advanced turned that 180 degrees around with its industry-leading ZeroDwell Containment approach that allows only good applications to run with complete usability. With Xcitium Advanced, unknown files are run in an isolated container, where static and dynamic analyses are performed. The files cannot leave the container until they have an actual verdict. While the file is in the container, the hospital’s end-user productivity or computer resources are not hindered in any way.

“The anti-malware industry is clearly broken because it has been chasing its own tail with security approaches that cause massive time gaps before determining if files are malicious or not, giving malware infections free reign,” said Melih Abdulhayoglu, CEO and founder of Xcitium. “The only effective way to stop zero-day, unknown threats is for our industry to move to an auto-ZeroDwell Containment, instant-verdict approach like Xcitium Advanced that stops giving unknown files unfettered access to computer resources and eliminates ‘hour zero,’ caused by other vendors’ lengthy time lapses.” “It’s a proactive approach to stopping malware instead of having to remediate once the hospital has become infected,” said the IT Manager. “Threats are always changing, and companies are always playing catch up, but having a partner like Xcitium that can handle threats online and on the endpoint gives us a great deal of confidence and immediate action.”

About Xcitium

Xcitium, formerly known as Comodo Security Solutions, is used by more than 3,000 organizational customers & partners around the globe. Founded with one simple goal – to put an end to cyber breaches. Xcitium’s patented ‘ZeroDwell Containment’ technology uses Kernel API Virtualization to isolate and remove threats like zero-day malware & ransomware before they cause any damage. ZeroDwell Containment is the cornerstone of Xcitium’s endpoint suite which includes Xcitium Essentials, Xcitium Advanced, endpoint detection & response (EDR), Xcitium Managed MDR and Xcitium Complete M(X)DR. Since inception, Xcitium has a zero breach track record when fully configured.