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Grand Bend Area Community Health Centre

April 19, 2023 | Case Studies
Xcitium Advanced Provides Remote Helpdesk Operations for Healthcare Organization
Background

The Grand Bend Area Community Health Centre is a non-profit healthcare organization, located in Southwestern Ontario. The Grand Bend Area Community Health Centre provides comprehensive medical care to clients and patients with specialization in Primary Care, Rehabilitation Services, Social Work, Diabetes Education, Occupational Health, Nutrition, and Health Promotions. They have over 60 employees and over 112 endpoints providing care for over 17,000 patients.

The Grand Bend Area Community Health Centre was using a costly competitive solution for their endpoint protection when they began their search for a better provider. They started using Xcitium for its Remote Control and Helpdesk modules before moving to Xcitium Advanced Endpoint Protection (AEP). Ken Mungar, Data and Information Technology Lead at the Grand Bend Area Community Health Centre, explains that "The number one reason for choosing Xcitium over competitors was hands down, the auto-containment feature."

As a certified CISSP, Mungar is very conscious of what is going on in his network and on all the devices connected to it at all times. Cybersecurity is of extremely high importance to the Grand Bend Area Community Health Centre and Xcitium keeps the entire organization safe. "Making the change to Xcitium Advanced has given me peace of mind. I know Xcitium will prevent damage to my environment with its innovative detection-less technology, even if legacy detection strategies fail. The solution overall just makes my job simpler." - Ken Mungar.

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