2. INFORMATION COLLECTION
There are several ways we may obtain information about you, including through (A) information you provide to us directly; (B) information that we automatically collect; and (C) information we receive from third parties. This includes data that identifies you personally whether directly (i.e. your name) or indirectly (i.e. information about your online use). See more at: Xcitium Information Collection.
Information You Provide
Personal information is collected from you when you choose to share it, such as when you are prompted for information when you subscribe to the Services, use a Xcitium website, download a product, sign up for email, or request further information. The information we collect may include your name, address, email address, telephone or mobile number, IP address, and – if you’re making a purchase – payment information.
You may also provide us with certain information in connection with specific actions:
• Services, Product Downloads and Access
Downloading or accessing a product will often require you to provide personal information. With your consent, this information will be used by Xcitium or its affiliates to contact the customer about Xcitium's products and services, including product updates and associated promotional material. This information may also be used as collated general demographic information to improve Xcitium's products and services.
If you make a purchase from us, we store an anonymized token and information (such as the last four digits and expiration date of a credit card, and billing address), or other payment information (such as via PayPal or Apple Pay), depending on the form of payment you choose.
• Forums, Bulletin Boards, Testimonials, Chat Rooms, and Surveys
Personal information submitted through a forum, bulletin board, testimonial, or chat room operated by Xcitium may be collected, used, and read by third parties, including other users. Xcitium is not responsible for any information submitted through these services.
We occasionally request information from customers via surveys. Participation in these customer surveys is voluntary. Survey information is used to improve this web site and our services and products.
Information Automatically Collected
With your consent, Xcitium may contact customers about offers and opportunities from Xcitium or its business partners, to conduct surveys, and gather feedback. Personal information includes data that identifies you personally whether directly (i.e., your name) or indirectly (i.e., information about your online use).
If you are located in California, IP addresses are considered personal information. For Xcitium, Inc. products and services, additional information collection is described in the policy at CSS Information Collection.
• Cookies & Other Computing Information
Xcitium's websites use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to evaluate the use of the Xcitium site. Google Analytics places a third party cookie on your computer that is then used to compile reports of visitor traffic and internet usage. Google Analytics does not have a database of individual profiles for each visitor and only collects aggregate data.
We may automatically collect your IP address, which can be collected as part of web server logs , or other unique identifier or information from the computer, mobile device, tablet or other device you use to access the Services, including the browser type, device type, operating system, software and software version, hardware model, mobile network information, and the domain name from which you accessed the Services.
We also may collect information about your use of the Site, including the date and time you visit the Services, the areas or pages of the Services that you visit, the amount of time you spend viewing or using the Services, the number of times you return to the Services, other click-stream or site usage data, emails that you open, forward or click-through to our Services, and other sites that you may visit.
The data may be used to help diagnose problems with our servers, analyze trends, track users’ web page, email and mobile application movements/activities, help identify or gather broad demographic information for aggregate use.
We collect general information about where traffic and purchases on our Services are coming from around the world. This is used at an aggregate level (that does not identify individual users) to create reports to better understand our engagement with users.
With your express permission, certain Xcitium Services, such as Xcitium Mobile Security and Xcitium AntiTheft, allow the applications access to Global Positioning Data (GPS), cellular network, Google Analytics or other similar data.
When requested by you, these applications also specifically access, modify and delete personal data and may send emails or messages from your device. Please review the end-user licensing agreement for each application or product and the associated permissions to obtain further details for a particular Service.
Information from Third Parties
We may also receive personal information from third parties.
Third Party Features