How to Reset Voicemail: A Complete Step-by-Step Guide for Android & iPhone
Updated on July 29, 2025, by Xcitium
Have you forgotten your voicemail password? Need to re-record your greeting or fix voicemail that’s not working? Don’t worry—knowing how to reset voicemail is easier than it sounds and can get your phone back to communicating smoothly in just minutes.
Whether you’re an Android or iPhone user, a T-Mobile subscriber, or just someone who wants to restore voicemail settings to default, this guide walks you through all the essential methods—no tech skills required.
Why You Might Need to Reset Voicemail
Resetting voicemail is sometimes necessary when:
- You’ve forgotten your voicemail PIN or password
- Your voicemail isn’t working properly
- You want to change or update your voicemail message
- You’re switching phones or SIM cards
- You need to restore voicemail to default settings
Let’s walk through the process for different platforms and providers, covering topics like how to reset voicemail on Android, iPhone, and even without access to your phone.
How to Reset Voicemail on Android
If you’re using an Android device, the steps to reset voicemail depend on your carrier and phone brand.
✅ Reset Your Voicemail Password on Android:
- Open your Phone app.
- Tap the three-dot menu or go to Settings.
- Choose Voicemail > Settings.
- Tap Change Password (may vary by carrier).
- Enter your new PIN and confirm.
You may also dial your voicemail number and follow the voice prompts to change the password.
✅ Reset Voicemail to Default Settings:
If you’re experiencing glitches or missing messages:
- Go to Settings > Apps > Phone > Storage > Clear Cache/Data
- Restart your device
- Reconfigure voicemail settings if needed
How to Reset Voicemail on iPhone
Resetting voicemail on iPhone is straightforward and mostly managed through the device settings or carrier app.
✅ Steps to Reset Voicemail Password:
- Go to Settings > Phone.
- Tap Change Voicemail Password.
- Enter a new password and confirm.
Alternatively, use your carrier’s app (e.g., My Verizon, My AT&T) to reset it.
✅ Resetting Voicemail Greeting:
To update your greeting:
- Open the Phone app > Voicemail tab.
- Tap Greeting > Custom or Default.
- Record a new message or revert to the default.
How to Reset Voicemail Password: T-Mobile Example
If you’re a T-Mobile user wondering how to reset voicemail password T-Mobile, here’s how:
📞 From Your Phone:
- Dial #793# (Reset Voicemail Password)
- You’ll receive a confirmation message
🔐 Using the T-Mobile App:
- Open the T-Mobile app
- Go to Account > Line Settings
- Tap Voicemail > Reset Password
How to Reset Voicemail Without Phone Access
If your phone is lost, broken, or inaccessible, you can still reset your voicemail:
🌐 Use Your Carrier’s Website or App:
- Log into your mobile carrier account online
- Navigate to Voicemail Settings
- Look for Reset Voicemail Password or similar option
📞 Call Customer Support:
- Verizon: 1-800-922-0204
- AT&T: 1-800-331-0500
- T-Mobile: 1-877-746-0909
Let the rep know you need to reset your voicemail remotely.
How to Reset Voicemail Message
Want to update the message callers hear?
For Android:
- Dial your voicemail
- Follow prompts to access Personal Options
- Choose Greeting Settings > Record new message
For iPhone:
- Phone App > Voicemail Tab > Greeting > Record
You can always choose to restore the default system message if you prefer.
Best Practices After Resetting Voicemail
Once you’ve reset voicemail or password, don’t forget to:
- Test the voicemail by calling your number
- Reconfigure notifications (sound, vibration)
- Update security settings for voicemail PIN
- Clear old voicemails to free up space
FAQ: How to Reset Voicemail
1. How do I reset voicemail on Android?
Go to Settings > Voicemail > Change Password. You can also reset by calling your voicemail and following the audio menu.
2. How do I reset voicemail on iPhone?
Head to Settings > Phone > Change Voicemail Password. Use the Phone app to update your voicemail greeting.
3. What if I forgot my voicemail password?
Use your carrier’s app or dial a specific code (e.g., #793# for T-Mobile) to reset it. Customer service can also assist.
4. Can I reset voicemail without my phone?
Yes. Log into your carrier’s online portal or app. You can also call support and request a remote reset.
5. How do I reset voicemail to default settings?
Delete custom greetings and restore system default in the voicemail settings. Clear voicemail app cache if needed.
Final Thoughts
Voicemail is still a powerful tool for personal and business communication. Whether you’re resetting it due to a forgotten password or just want a fresh start, now you know how to reset voicemail on nearly any device or provider.
Securing your voicemail with strong PINs and keeping your system up to date is essential—especially for IT leaders and cybersecurity-conscious professionals.
🔐 Ready to Take Your Device Security Even Further?
Protect your digital communications, including voicemail, from threats and data breaches with Xcitium’s advanced security solutions.
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