Webinar: Role Based AI in One Click: Train, Deploy, and Use Across any Channel | December 17 at 11 AM EST.

What Is Smishing in Cyber Security? 🚨

Updated on July 18, 2025, by Xcitium

What Is Smishing in Cyber Security? 🚨

Ever received a text asking you to “confirm your account” or “verify payment”? You might be facing smishing. In today’s digital age, knowing what is smishing in cyber security is critical. It’s a growing threat targeting mobile users, fooling them into clicking malicious links or sharing sensitive info. In this guide, we’ll explain smishing, compare it to phishing, share real examples, and give practical steps to protect yourself and your business.

📱 What Is Smishing in Cyber Security?

Smishing—short for SMS phishing—is a social engineering attack where fraudsters send deceptive text messages loaded with malicious links or attachments. The goal? Steal personal data, infect devices, or install malware. As SMS usage soars, smishing becomes a go-to method for cybercriminals.

🔍 Smishing vs Phishing: What’s the Difference?

Both scams rely on deception, but here’s how they differ:

Feature Smishing (SMS) Phishing (Email/Web)
Channel Text messages Email, websites, ads
Speed Immediate and direct Varies; can use email chains
Trust Factor Mobile devices seem secure More filters and alerts

Understanding this contrast helps reinforce trust in mobile alerts and teaches employees to verify requests, even via text.

📌 Real-World Smishing Examples

  1. Fake delivery alerts: “Your DHL package is delayed. Click here to reschedule.”

  2. Bank fraud alerts: “Unusual activity detected on your account. Verify now.”

  3. Government scams: “IRS refund available. Provide SSN to claim.”

These messages often include urgent calls to action to trick recipients into responding hastily.

🛡️ How to Prevent Smishing

Stopping smishing starts with awareness and smart habits:

  • Never click unexpected links: Always go directly to the official app or website.

  • Verify the sender: Official texts rarely come from random numbers.

  • Avoid sharing personal info: Legit services don’t ask for passwords via SMS.

  • Implement mobile security: Use app-based filters or antivirus tools.

  • Train your team: Educate employees about real-world red flags.

🛠️ How to Respond to Smishing Attempts

If you suspect a smishing attempt:

  1. Don’t click links or reply.

  2. Block the number in your messaging app.

  3. Report messages to your provider (e.g., forward to 7726 in the U.S.).

  4. Check your accounts for unauthorized access.

  5. Enable 2FA wherever possible for added security.

đź§­ The Bigger Picture: Smishing in a Mobile World

With mobile-first strategies dominating workplaces, protecting smartphones is essential. Mobile devices often have fewer security controls. Attackers exploit this gap. Businesses must update mobile security policies, enforce app vetting, and roll out employee training to reduce mobile vulnerabilities.

âś… Best Practices for Businesses

  1. Use mobile security tools: Mobile threat defense and spam-filter apps.

  2. Enforce device policies: Require screen locks, app updates, and mobile encryption.

  3. Phishing drills: Include simulated smishing campaigns to train users.

  4. Monitor mobile activity: Use MDM or endpoint detection to flag threats.

  5. Vendor vigilance: Only work with providers that comply with mobile security standards.

đź”— CTA: Secure Your Business from Smishing

Smishing evolves fast—but your defenses can be stronger. Protect your enterprise with proactive training, mobile security tools, and strategic policies.

👉 Ready to shield your organization? Request a demo now at Xcitium

đź§© FAQ

Q: What is smishing in cyber security?
A: It’s SMS-based phishing—hackers send deceptive text messages designed to steal personal info or infect devices.

Q: How does smishing vs phishing differ?
A: Smishing uses text, while phishing uses email or websites. Both rely on deception but target different channels.

Q: How to prevent smishing?
A: Don’t click unexpected links, verify senders, avoid giving out personal data via SMS, use mobile security apps, and train staff regularly.

Q: What is smishing and phishing examples?
A: Smishing: “Your bank needs to verify your account—click here!” Phishing: A spoofed email leading to a fake login page.

Q: How to respond to smishing?
A: Don’t engage, block and report the message, review your accounts, and enable two-factor authentication.

See our Unified Zero Trust (UZT) Platform in Action
Request a Demo

Protect Against Zero-Day Threats
from Endpoints to Cloud Workloads

Product of the Year 2025
Newsletter Signup

Please give us a star rating based on your experience.

1 Star2 Stars3 Stars4 Stars5 Stars (8 votes, average: 2.13 out of 5)
Expand Your Knowledge

By clicking “Accept All" button, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookie Disclosure

Manage Consent Preferences

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.