August 19, 2022

Manufacturer Relies on Xcitium’s ZeroDwell Containment Technology and Professional Services to Keep Infrastructure Secure

The Challenge

In today’s environment of inter-connected devices and online access, the rising use of technology has made the ability to share and exchange information quicker and easier – but also riskier.

This steel manufacturer has been manufacturing, installing, and servicing large fuel tanks and petroleum equipment requirements for the purpose of selling refined fuels for more than 50 years. Located near the Mississippi River, the organization has more than 50 employees, and services customers with a complete line of above-ground and underground steel storage tanks across the United States.

Across the organization's IT environment, the company manages all of its global purchase orders and payment information. The IT network is set up to allow employees in the field to access permits and installation records, product specifications, diagrams, and blueprints. Internally, employees rely on the technology and databases to access payroll, employment records, and the housing of the company’s intellectual property and patents from its various endpoints.

“We have a very small IT department, so we need to look at technology that is easy to implement and has a streamlined management function – but at the same time does not sacrifice any security layers or features,” said the IT Director. “We had Symantec installed to help us try and control our malware – but the system was tough to manage and keep up to date, and we felt somewhat vulnerable. We needed to find a new security partner who could work with us and protect us from all the IT threats out there today.”

Traditional antivirus relies on the known “blacklist” (bad files) to be able to respond to and identify threats. That’s part of the challenge that this organization was going through. Legacy antivirus systems simply cannot cope with the volume and sophistication of today’s threats.

The Solution

Xcitium’s ZeroDwell Containment technology provides total protection against any zero-day threats while having no impact on the end-user experience or workflows. Any untrusted processes and applications are automatically isolated in a secure environment, allowing safe applications the freedom to run while denying malware the system access they require to deliver their payloads. Xcitium’s patented ZeroDwell Containment technology eliminates malware outbreaks and operating system contamination by automatically running untrusted processes in a secure, environment on the user’s PC. The Xcitium Endpoint Security Management software suite brings five layers of defense (antivirus, firewall, host intrusion prevention, ZeroDwell and file reputation) right to the point of impact—the desktop environment.

Xcitium’s ZeroDwell Containment technology, which is part of Xcitium Advanced, eliminates malware outbreaks and operating system contamination by automatically running untrusted processes in an isolated environment. The IT team can also define operational thresholds for CPU usage, RAM usage, network usage, and available storage.

The IT team uses the Xcitium Advanced dashboard for panoramic insight and to control all aspects of endpoint protection and management across all of its endpoints. The interface displays 14 critical metrics about each endpoint, facilitating rapid alerting and remediation of issues – keeping the data housed on the network secure and safe.

“For the past year, Xcitium Advanced has protected our network from the possibility of any known or unknown threats penetrating our IT environment. It keeps our critical information intact and protects us from malware and spyware – with no interruption to any of our users,” said the IT Manager. “In addition, the service and support we have received from Xcitium has been the very best we could ask for. If we ever have a question or issue, we simply give them a call and they treat us like we are their top priority. Xcitium is the perfect security partner for us because they deliver a first-rate endpoint security and containment product coupled with the support and back-up. Together, these aspects keep our data secure and keep us worry free."

About Xcitium

Xcitium, formerly known as Comodo Security Solutions, is used by more than 3,000 organizational customers & partners around the globe. Founded with one simple goal – to put an end to cyber breaches. Xcitium’s patented ‘ZeroDwell Containment’ technology uses Kernel API Virtualization to isolate and remove threats like zero-day malware & ransomware before they cause any damage. ZeroDwell Containment is the cornerstone of Xcitium’s endpoint suite which includes Xcitium Essentials, Xcitium Advanced - which includes endpoint detection & response (EDR), Xcitium Managed MDR, and Xcitium Complete M(X)DR. Since inception, Xcitium has a zero breach track record when fully configured.

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