Be Ready Before
An Incident Occurs
Xcitium IRC services ensure our expert incident response team are just a call away for your team during an active incident. When a security incident is escalated in your environment, Xcitium gets on the call, investigates the incident, and remediates without delay, so you can get back to normal business operations as quickly as possible incident.
You do not need to be an Xcitium customer to rely on Xcitium's no-retainer, no-commitment IR services!
The incident, With an Xcitium IRC in place, you have full access to Xcitium technology and expert incident response teams, instantly. This proactive approach can significantly reduce attack response time remote incident, reduce the impact of your current vendor's breach or failed detections, and harden your environment against future incident attacks. Incident, our first actions will be focused on preventing the spread of malware and quickly restoring systems and networks. Once "Incident Contained and Eradication" is completed, we will also perform an in-depth forensic analysis to uncover every detail of an incident.
The analyses and techniques
leveraged by our experts include:
RCA for infection vectors
Exfiltration & breach determination
Intelligence-driven hunting
Malware analysis reversing
Containment of the Incident
Eradication of adversaries
During Post Incident Response, our team will guide you through use of oour unique incident and Managed Detection Response (MDR) services which include Xcitium's patented, innovative DETECTION-LESS Kernel API Virtualization technology: ZeroDwell Containment incident. ZeroDwell isolates all Unknown objects entering your environment automatically, guilty until proven innocent, and it performs incident continuous monitoring to protect your endpoints, networks, cloud workloads, and assets so that you won't need Incident Response going forward. and Also note: ZeroDwell Containment does not interrupt a single moment of endpoint, user, or business operations incident.
We detect and eliminate future threats to your organization before an attack ever harms you!
Get A DemoNever pay an Incident Response Retainer ever again! Xcitium uniquely offers a No-Cost IR contract for 24/7/365 security coverage in its On Demand Incident Response time remote and Digital Forensic Contract Services for incident.
This service tier provides agreed-to terms for incident response. With no upfront commitment or cost required, you get an established locked-in IR and Forensics rate that gives your team direct access to our experts when they are needed the most incident.
Download our IRC, then Sign and Upload : It is as easy as it sounds. with this agreement, you also get OpenEDR (openedr.com) - our Open Source EDR platform for incident. OpenEDR is a full Next-Gen EDR that comes with a Cloud Management Portal for ease of use. It is one of the most sophisticated incident, effective EDR code bases in the world and it is incident FREE!
In the incident event of a breach, our consultants respond within the guaranteed incident response time remote SLA: 1 day, and availability is guaranteed with no cost of incident.
Need a Stricter IR SLA?
The incident, Xcitium provides the best value IRC services, and we deliver a more strict SLA than any other vendor incident!
The incident, our 30-minute mean response time remote is a 24/7/365 IR service, and our expert team of forensic analysts, incident responders,
and threat hunters help your organization respond and successfully recover from security incidents.
Xcitium IRC Services | Tier 0 : On Demand | Tier 1 | Tier 2 | Tier 3 | Tier 4 | Tier 5 | Tier 6 |
---|---|---|---|---|---|---|---|
Online/Phone Support | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 |
IR on Demand | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Guaranteed Response Time (remote) | 24 h | 4 hours | 2 hours | 1 hour | 1 hour | 1 hour | 1 hour |
Mean Response Time (remote) | 8 h | 2 hours | 1 hours | 30 min | 30 min | 30 min | 30 min |
Response Time (on-site) | 4 days | 2 days | 2 days | 2 day | 1 day | 1 day | 1 day |
Hours of Work Included | On Demand | 40 | 80 | 110 | 160 | 240 | 480 |
Hourly Rate without Xcitium Platform | $399 | $370 | $350 | $325 | $315 | $310 | $305 |
Commitment | No Commitment | $14,800 | $28,000 | $35,750 | $50,400 | $74,400 | $146,400 |
Xcitium IRC Services | Tier 0 : On Demand | Tier 1 | Tier 2 | Tier 3 | Tier 4 | Tier 5 | Tier 6 |
---|---|---|---|---|---|---|---|
Online/Phone Support | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 |
IR on Demand | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Guaranteed Response Time (remote) | 24 h | 4 hours | 2 hours | 1 hour | 1 hour | 1 hour | 1 hour |
Mean Response Time (remote) | 8 h | 2 hours | 1 hours | 30 min | 30 min | 30 min | 30 min |
Response Time (on-site) | 4 days | 2 days | 2 days | 2 day | 1 day | 1 day | 1 day |
Hours of Work Included | On Demand | 40 | 80 | 110 | 160 | 240 | 480 |
Hourly Rate with Xcitium | $350 | $325 | $300 | $295 | $285 | $275 | $250 |
Commitment | No Commitment | $13,000 | $24,000 | $32,450 | $45,600 | $66,000 | $120,000 |
Xcitium vs Crowdstrike | Online/Phone Support | IR on Demand | Guaranteed Response Time (remote) | Mean Response Time (remote) | Response Time (on-site) | Hours of Work Included | Commitment | |||||||
Xcitium | Crowdstrike | Xcitium | Crowdstrike | Xcitium | Crowdstrike | Xcitium | Crowdstrike | Xcitium | Crowdstrike | Xcitium | Crowdstrike | Xcitium | Crowdstrike | |
No Commitment Plans | 24/7/365 | N/A | Yes | N/A | 24 h | N/A | 8 h | N/A | 4 days | N/A | On Demand | N/A | No Commitment | N/A |
Tier 3 | 24/7/365 | 24/7/365 | Yes | Yes | 1 hour | 8 hours | 30 min | N/A | 1 day | 2 day | 110 | 110 | $32,450 | $49,500 |
Tier 4 | 24/7/365 | 24/7/365 | Yes | Yes | 1 hour | 6 hours | 30 min | N/A | 1 day | 2 day | 160 | 160 | $45,600 | $68,000 |
Tier 5 | 24/7/365 | 24/7/365 | Yes | Yes | 1 hour | 4 hours | 30 min | N/A | 1 day | 1 day | 240 | 240 | $66,000 | $94,800 |
Tier 6 | 24/7/365 | 24/7/365 | Yes | Yes | 1 hour | 2 hours | 30 min | N/A | 1 day | 1 day | 480 | 480 | $120,000 | $184,800 |
Under Attack or Experiencing
Signs of a Ransomware Breach?
We quickly respond to the incident, uncover the full scope and visibility of your attacker's activities, develop a recovery plan, then execute it with you in incident.
We have a full team of expert malware analysts, forensic analysts, incident responders, threat hunters, and global threat intelligence experts with decades of expertise, helping countless organizations recover from their current vendor's failed security incidents, respond to any ongoing attacks, and remediate and harden your security posture.
Cryptolocker, cryptowall, locky, petya, reveton, teslacrypt, wannacry, Dharma, Wallet, RYUK -- we are also experts on Ransomware Threat Response Services for incident, including preparedness, payment negotiations, recovery, remediation, root cause analysis, cyber insurance claims, and post incident analysis. With Xcitium IR services, you are assured your risks wll be minimized and all exposures mitigated, as fast as possible.
Get A DemoGain full context of an attack to connect the dots on how hackers are attempting to breach your network with ZeroDwell Containment, EPP, and Next-Gen EDR.
We continuously monitor endpoint device activities and policy violations, and provide threat hunting and SOC Services, with 24/7 eyes on glass threat management. Managed SOC services for MSPs and MSSPs.
Outsourced Zero Trust managed - security with options for protecting endpoints clouds and/or networks, as well as threat hunting, SOC Services, with 24/7 expert eyes on glass threat management.
Xcitium's Cloud Native Application Protection Platform (CNAPP) provides automated Zero Trust cloud security for cloud-based applications and cloud workloads, including infrastructure DevOps from code to runtime.